GreenFinex is operated by GreenFinex B.V. Services provided by GreenFinex include but are not limited to greenfinex.com, the technology and platform integrated therein, our Application Programming Interfaces (API), and related applications or products (collectively the “Service”).
1. Enforcement & Amendments
1.1. By accessing or using the Service you confirm to have understood and agreed to be bound by these Terms.
1.2. We reserve the right to amend, modify or alter these Terms from time to time, in our sole discretion.
2. Services
The Service allows users to exchange one type of cryptocurrency to another.
3. Eligibility & Service Rules
By using the service you warrant:
3.1. You use our Services at your sole option, discretion and risk.
3.2. You are solely responsible for any applicable taxes which may be payable while using our Services.
3.3. You understand and agree that GreenFinex does not operate in prohibited jurisdictions. GreenFinex maintains the right to select its markets and jurisdictions to operate and may restrict or deny its services to certain countries at any time.
3.4. The Services are not intended for use by individuals who are citizens or nationals of or resident in United States of America, Cuba, Iran, North Korea, Saint Kitts and Nevis or Syria.
3.5. You are at least 18 years old or of other legal age, according to your relevant jurisdiction.
3.6. You agree to pay the fees for Transactions completed via Services as defined by GreenFinex, which we may change from time to time.
3.7. You agree that there are risks, associated with Internet-based system, such as the failure of hardware, software, and Internet connections and with the Blockchain Protocol, such as any malfunction, unintended function, unexpected functioning of or attack on the Blockchain protocol.
3.8. The user must be the beneficial owner of the cryptocurrency, the sending address and the destination address for each Transaction. The service is available for personal use only.
3.9. Sending and destination addresses used and/or cryptocurrency exchanged on these services shall not be associated with terrorism, fraud, scam or any type of illegal activity.
3.10. GreenFinex does not provide custodial services, meaning that cryptocurrency are not stored as part of user transactions. Users hereby indemnify GreenFinex, who are held to have no responsibility, against any direct, indirect, consequential, or any damages of any kind, arising out of or in any way connected with the use of our Service, including but not limited to those arising from users’ personal error and/or misbehaviour.
4. Privacy Policy
GreenFinex does not collect cookies on greenfinex.com. By registering we collect your email address and IP address. Email address may be used for marketing purposes only of greenfinex.com. The user can require to remove all data anytime by email gdpr@storforum.com. We do not sell your data to third parties.
5. Contact Information
For questions or general inquiries please contact support@greenfinex.com.
6. Legal & Law Enforcement Enquiry
GreenFinex will respond to law enforcement requests from authorised law enforcement officials with proof of authority. The guide below explains how authorised law enforcement officials can contact GreenFinex to request customer information.
Submission of Requests
Law enforcement inquiries provided to GreenFinex should contain the relevant information to the request, including the details of the law enforcement agency, the related case officer or representative to contact, details of information requested, as well as a way in which GreenFinex can authenticate the request being made as genuine.
The request should contain information that will help GreenFinex identify the user or transaction for which the information is being sought. This could includes Public Address, Transaction ID, IP Address, and Time & Date of suspicious activity.
Law enforcement inquires can also include an attachment of any documentation that may be applicable or otherwise related to the request for information. These could include, but not limited to, subpoenas, court orders, or search warrants.
By Email
Law enforcement officials can use legal@greenfinex.com for the submissions requesting for information. To ensure a timely response, please do not send law enforcement inquiries to GreenFinex Support or any other channel not intended for law enforcement.